In a fast-moving digital landscape, small and mid-sized businesses (SMBs) must adopt tools that deliver impact — not just hype. Fortunately, Salesforce is rolling out innovations that are purpose-built for SMBs, enabling them to move faster, automate smarter, and scale with confidence. Here’s a breakdown of five key innovations we believe SMBs should keep on their radar — with practical tips from our consulting branch of 360 Intelligent Solutions and links to relevant service