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About our Co Founder & CEO

2018 Salesforce | Top Ten

Trailblazer of the Year

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Accomplished Board Member and business leader with a demonstrated history of working in the insurance and automotive industry. A 6X Certified Salesforce Professional, Michael is experienced in driving new business and revenue growth through a combination of dynamic sales leadership, process excellence, best practice execution and practical commercial education.

 

Michael has a proven track record in the creation of business partnerships and in the development of highly effective teams. He has a rich skill set in leadership development, strategic account management, process improvement and sales & service training.

 

He's experienced working across organizational groups to achieve business outcomes in a timely, effective and collaborative manner.

A Registered Partner with Salesforce, SCI 360 Certified Consultants customize Client’s use of the world's #1 selling CRM: integrating and automating goals & objectives into the daily activities of Sales & Operations, ensuring all activities track to our Client’s roadmap to success.  Collaboration begins with the analysis, and alignment, of corporate strategic mission statements with corporate goals & objectives, creating a pragmatic roadmap for long term growth and sustainability.

Certifications

and Accreditations

  • Salesforce Sales Cloud Assistant

  • Salesforce Service Cloud Consultant

  • Salesforce Community Consultant

  • Salesforce Platform App Builder

  • Salesforce Advanced Administrator

  • Salesforce Administrator

  • Financial Service Cloud Accredited

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Qualifications

  • 2018 Salesforce TrailBlazer

  • Leadership Development

  • Strategic Planning

  • New Business Development

  • Market Development 

  • Sales Optimization

  • Service Engagement & Delivery

  • Omni-Channel, Contact Center, Field Service Delivery

  • Customer Journey (CX, CSAT, NPS)

  • Strategic Account Management

  • Business Integration 

SCI 360 Corporate Office

250 East Fifth Street, Suite 1500

Cincinnati, OH  45202

USA

Tel: +1 (888) 318-5121​​

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